Case Study
CT CultureScan©
CT was commissioned by Eden Housing Association to undertake an organisation-wide culture audit.
The Brief
Campbell Tickell was commissioned by Eden Housing Association to undertake an organisation-wide culture audit. This was done to help its leadership gain a better insight into where the organisation excels and to identify any areas for improvement.
Our Approach
We worked on the following:
01
To undertake this culture audit, we used our tried and tested CultureScan© tool.
02
We conducted an anonymous survey which was tailored to the housing sector and was then distributed to colleagues within the organisation. To enrich the research, we also carried out four focus groups with Eden Housing Association staff to explore some of the key themes that came out of the survey.
03
A final report and presentation of the findings was then presented to the board.
The Results
Participants welcomed the opportunity to share their views which ultimately enabled Eden Housing Association to gain a greater understanding of their culture, enabling them to identify areas where they excel and could potentially improve. The insights gained from the CultureScan was used by the board to inform some of their decisions.
Related
Key Contact
If you would like to discuss our work, please get in touch.
James Tickell
Partner