Issue: 49

July 2020


Maggie Rafalowicz


Director, Campbell Tickell

The last issue of CT Brief came out shortly after COVID-19 erupted. Since then, we have all endured massive changes to the ways we live and work. The challenges have been significant and will continue for some time to come. But there are many great examples of how organisations and individuals have demonstrated resilience and risen to meet those challenges. This CT Brief sets out examples of how councils, housing associations, care providers and charities have adapted to continue providing services, as well as reimagining how we will operate in the future.

But it hasn’t just been COVID-19 that has been having a profound impact in the sectors in which Campbell Tickell operates. The brutal murder of George Floyd has highlighted yet again the ugly face of racism and discrimination. At Campbell Tickell, we have been discussing the impact on us as individuals and what we need to do to as a consultancy. Highlighted in this issue are examples of the thinking – both at Campbell Tickell and from our guest writers – that is informing our approach.

In this issue

01

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Welcome and contents

02

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The raw deal that won't go away for BAME communities

03

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The movement has started: are you in?

04

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Customer service in a pandemic

05

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Partnership solutions in troubled times

06

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Ireland: Local authorities in lockdown

07

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Decarbonising our homes: a view from the North

08

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How Westminster is building its way out of lockdown

09

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Going digital at pace

10

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CT Manifesto: Reimagining, Resilience, Recovery

11

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Harry's Pledge

12

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The future of social care in a post-COVID-19 world

13

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Working with people with complex needs during COVID-19

14

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COVID-19 – the end of rough sleeping?

15

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Overview and scrutiny in local government post-COVID-19

16

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Rejecting racism in all its forms

17

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If not now, then when?

18

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CT Events / Insights / Jobs

19

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Our services