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'Inspiring people - delivering change'

What People Say

We are happy to provide references from our extensive list of past and current clients. Below are some quotes from clients, reproduced with the permission of those concerned:

gregfalveyThroughout 2013 we engaged Campbell Tickell to help us with a review of our governance arrangements and the recruitment of a Chair of the Board. The new governance arrangements are now in place and we are working our way through the remaining governance action plan items. Our new Chair has settled in and is already making a very positive impact.

This letter is to give you feedback on how pleased we were with Ben Wilson’s work. Ben’s positive style was welcomed and he engaged well with the Board and kept them on course. He produced robust documents, and was always available at the end of the phone when needed.

Greg Falvey, Chief Executive, Colchester Borough Homes

peterdenningWe had a key role to fill in our organisation and initially managed the recruitment process internally. We had a poor response and sought the assistance of Campbell Tickell. Throughout the process we found Campbell Tickell and the Associates added value, from helping us to think through the role and sort of person we needed, the development of a professional pack through to attracting an excellent range of candidates. The contrast with our internal campaign was stark, we appointed an exceptional candidate and the investment paid off.

Peter Denning, Chief Executive, Julian House

brendanryanI just wanted to drop you a note to say what a terrific job Gera [Patel] did for us in our recent recruitment exercise. She was supportive and understanding throughout the whole process, helped me hone our requirements, showed great insight into all the candidates and was always willing to go that extra mile for us.

A thoroughly professional job. I would have no hesitation in using Campbell Tickell again and recommending them to others

Brendan Ryan, Chief Executive, East Kent Housing.

howardsinclairAs a newly merged charity, one of the critical tasks is getting our governance right for the future. Campbell Tickell have been exceptional at working with trustees from both the former charities, as well as the executive, in helping set both the structure and the tone for the St Mungo's Broadway board to come together in a way that has reinforced the rationale for merger and our combined values. In short, we have got 'further, faster, better' than we could ever have done on our own.

Howard Sinclair, Chief Executive, St Mungo’s Broadway

jacobtasDear Greg, I and the team were pleased with the outcome which takes us a long way to what your report has recommended and sets out the journey to improve our governance. A lot of work will need to be done but we have a plan and the commitment to make it happen. Thank your for your help and for producing a very good report. Well done to you and the team.

Jacob Tas, Chief Executive, Nacro

leosowerbyWe were pleased with the report. It was clear, thorough, covered what we wanted and avoided the pitfalls we’d feared of being over complicated and detailed.

Leo Sowerby, CEO, Affinity Trust

barringtonbillingsI wanted to take this opportunity to thank you; on behalf of the Board of Arhag for facilitating a productive and successful strategic planning day. I found the event most useful in shaping our future direction and liked the ease with which you were able to tease out the essence of the day’s objectives. I look forward to the next phase of our development and hope that the work you have done with us will go a long way into the future and history of Arhag.

Barrington Billings,  Chair, ARHAG Housing Association

ashleyhookPound for pound, the best value consultancy we have ever had.

Ashley Hook, Chief Executive, MHS Homes

charlesfraserJames Tickell's governance work ably steered our Board's thinking. The framework he generated with them was relevant and sharp, and can only benefit our work with homeless and vulnerable people. James gets our thanks for invigorating the Board, who very much look forward to working with him again.

Charles Fraser, Chief Executive, St Mungo's

elspethmackenzieHelen Gregory from Campbell Tickell developed the project and worked with staff to set up a customer centric Income Management Service at Thrive Homes that supports customers who are about to become tenants and then to maintain their tenancy for as long as they wish to continue it. She brought a wealth of knowledge and good practice to the project but also a very practical understanding of the challenges involved in developing a new way of working. This was a tremendous support to staff and gave them the confidence to persevere in establishing an effective team. Helen has an easy accessible style of working that enables her to work with both customers and staff throughout the organisation. The project was delivered on time, on budget and achieved its objective.

Elspeth Mackenzie, Chief Executive, Thrive Homes.

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