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'Inspiring people - delivering change'

What People Say

We are happy to provide references from our extensive list of past and current clients. Below are some quotes from clients, reproduced with the permission of those concerned:

nickmottThe new written style and structure which James [Tickell] developed for the Charity Commission have really helped to broaden the appeal of our publications, and improve our ability to reach a much wider audience. In just 14 weeks we've had orders for 40,000 copies of the first publication he wrote for us - a huge increase on the usual levels of demand. This work is an important contribution to our effectiveness as a regulator. He produced all this very quickly for us and we've had many unprompted compliments on the clarity of the guidance.

Nick Mott, Head of Publications and Guidance, the Charity Commission

richardnewbyOur Board away day was transformed thanks to James Tickell's excellent contribution.

Richard Newby, Chairman, Black Country Housing & Community Services Group

nigelparringtonWe have consulted Campbell Tickell on a number of occasions for our recruitment needs and cannot fault the service received. The standard of candidate was impressive and relevant to our operation. They have been excellent in assisting us to overcome some difficult recruitment issues both quickly and professionally. We would recommend their services very highly.

Nigel Parrington, Chief Executive, Salvation Army Housing Association

rafaelruncoWe needed to ascertain the baseline levels of awareness of the Housing Ombudsman Service from its users and key stakeholders, and to review whether there were any factors which precluded access to the Service by those who are entitled to it. Campbell Tickell carried out imaginative and thorough research involving tenants, landlords, and a range of agencies who affect the way the Service operates. The outcomes were robust and well presented, enabling us to incorporate into both our strategic thinking and our current operational plans many of the pointers suggested by the research. We were particularly grateful that CT gave a presentation on the research findings at a public meeting organised by the Service, and answered questions from users and stakeholders directly.

Rafael Runco, Deputy Housing Ombudsman

richardrenwickThe report you have prepared is an excellent piece of work. It is clear and the recommendations easily implementable ... a ready to use document.

Richard Renwick, Chief Executive, Tuntum Housing Association.

carolinetitleyCampbell Tickell has been a very helpful resource of knowledge and expertise for our association. External advice and challenge is of particular value in the process of establishing a new association; and our strong progress has been recognised by a '2 star with excellent prospects' rating by the Audit Commission.

Caroline Titley, Chief Executive, Bracknell Forest Homes.

davetreanorJames Tickell opened the National Housing Maintenance Forum conference in January 2011 by looking at the policies of the new Coalition government and their likely affect on social housing. He gave a witty and incisive analysis of the changes we can expect, explaining the thinking that lies behind them, and the impact they might have. His presentation was very well received by an audience of maintenance managers, and the contractors and consultants that they work with. It was sympathetic to their concerns, and clear about the challenges and opportunities they are likely to face.

Dave Treanor, NHMF Secretary

anuvediTakes trouble to find out the client's needs, both specific and wider, and then undertakes the role in a proportional, sensitive and methodical manner - a value added approach!

Anu Vedi, Chief Executive, Genesis Housing Group.

barringtonbillingsOn behalf of Arhag, I would like to take this opportunity to personally thank Campbell Tickell for the excellent way they managed our recent recruitment process for a new Chief Executive. They made a very intensive process seem easy and seamless as it moved through the various stages. This is the third time we have used Campbell Tickell for recruiting a Chief Executive (two permanent recruitments and one interim) and on each occasion their professionalism and vast knowledge of the sector have contributed significantly to the efficient way the recruitment was managed. We have had a big response from applicants resulting in an excellent appointment being made. I also found that their cost offered exceptional value for money when compared with other similar companies an important aspect given the tough economic situation we are all facing. Finally, they were so relaxed and friendly and just a pleasure to work with.   I certainly look forward to working with them again in the future and would wholeheartedly recommend them to any organisation and would like to express most sincere tahnks to the team at Campbell Tickell for a job well done!

Barrington Billings,  Chair, ARHAG Housing Association


Dr Radojka Miljevic is our lead consultant and, with the support of her colleagues, she produced a Governance Review that transformed not just the organisation but also the FHA Board’s whole outlook. We are now approaching some twelve months from the date of Campbell Tickell’s appointment and the culture change has been startling. Even the WAG Senior Regulator is positively purring over the changes that have been made and those that are in the course of transition. We are due for a HARA reassessment in February, 2014 and have every expectation that we will achieve a pass grade.

I would most strongly recommend Campbell Tickell to Homes for Haringey because, quite frankly, you will not find a better consultancy practice to solve whatever problems you have.

Michael P Bourke, Board Member, Family Housing Association (Wales).

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