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'Inspiring people - delivering change'

What People Say

We are happy to provide references from our extensive list of past and current clients. Below are some quotes from clients, reproduced with the permission of those concerned:

Helen MarshallWe have been really impressed with Tony Baines and would like to say thank you for his flexible approach, proactive suggestions and the way he has certainly delivered beyond what we were expecting.  The report is really useful, particularly the recommendations which will be helpful in engaging our Board and senior team. The process has definitely helped us select the appropriate quality award, and the workshops and support from Tony helped demystify ISO for staff.

Helen Marshall, Chief Executive, Ambition

Adam Ronaldson SaffronOver the period of time that Saffron had a G2 regulatory rating, CT supported us to identify areas that we need to improve and helped us to make those positive changes. They also provided us with guidance on how to relay these improvements to the HCA so that we are able to regain a G1 rating. We are grateful for their support during this time.

Adam Ronaldson,  Chief Executive, Safron Housing Trust

Simone Chinman RussellOur Tenants Panel review project was managed sensitively and effectively by Irene Banon.  With Irene’s help our Tenants Panel has a clear direction for the future, supported by a workable framework for implementing the changes. I would highly recommend to others.

Simone Chinman Russell,  Director of Operations, Welwyn Hatfield Community Housing Trust

Gavin CansfieldCT carried out a Governance Review for North Hertfordshire Homes. Ben Wilson ensured that the process was really inclusive and the background work thorough. I think this reassured the board that CT had really got an understanding of both governance and where the business has got to, and crucially, where it needs to go in future. The final report provided an opportunity to learn about best practice in governance in housing and other sectors, with a clear focus on the modes the board needs to operate in and the importance of behaviours in the boardroom.

Gavin Cansfield,  Chief Executive, North Hertforshire Homes

Nick AbbeyFor our CEO recruitment, we were advised by Campbell Tickell. The advice throughout the process was excellent, and the agreed advertising and search strategy generated a high number of applicants meeting the criteria set. This led to an eventual high quality shortlist and a first time appointment. Denise Kirkham, who led for CT, was highly professional and received good feedback from the candidates as well as from the selection panel.

Nick Abbey,  Chair, Hundred Houses Society

Elspeth MackenzieAlistair’s work to develop our new service model was excellent and I wanted to feed this back to you.   He has led the wider project team in pulling together our concept and created a solid/deliverable proposition which has achieved the support of our Board. Everyone at Thrive has really enjoyed working with him, please pass on my thanks.

Elspeth Mackenzie,  Chief Executive, Thrive Homes

Sue LewisThank you so much Jon for facilitating our Board away-day. I feel that I have a better understanding of what our board needs are and where we see CCH going. Everyone enjoyed the day. The follow up notes were really helpful and we are looking forward to utilising them as the basis of our new business plan.

Paula Farrow, Board Member, Confederation of Co-operative Housing

Sue LewisI have had a good read of the report this afternoon and just wanted to say I think it is really  great. I have also looked at the management agreement and it’s great too. This really gives me what I need – a robust overview of where we are at, with key risks highlighted, all of which you have pulled together very promptly. Thank you very much for what is an excellent report.

 Sue Lewis, Group Head Supported Housing, Together Housing Group

Mike TyrellThe selection process carried out by Campbell Tickell produced a shortlist of high quality candidates for which I am grateful and I very much look forward to working with Nick, and for THCH to gain from Nick’s experience in the housing sector, over the coming years.

Read more here:  http://www.24dash.com/news/housing/2015-08-20-New-Chair-for-Tower-Hamlets-based-landlord

Mike Tyrell. Group Chief Executive, Tower Hamlets Community Housing Trust 

Tony StaceyI have been to many presentations on VFM over the last few years, but yesterday’s session from Campbell Tickell was head and shoulders above the rest. The feedback I have had from PlaceShapers’ members bore this out. The Guide they have produced for us was a great piece of work which is already becoming essential reading for associations who want to move up a gear on their VFM journey.

 Tony Stacey, Chief Executive, South Yorkshire Housing Association

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