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'Inspiring people - delivering change'

Research & Analysis

We are happy to provide references from our extensive list of past and current clients. Below are some quotes from clients, reproduced with the permission of those concerned:

blaselambertThe report that Radojka Miljevic from Campbell Tickell produced on support for small housing associations and the role of representative bodies has been extremely useful in helping the CCH develop its partnership working with the Tenant Services Authority. This will lead to the development of good practice guidance tailored to the specific needs of housing co-operatives.

Blase Lambert, Confederation of Co-operative Housing

rafaelruncoWe needed to ascertain the baseline levels of awareness of the Housing Ombudsman Service from its users and key stakeholders, and to review whether there were any factors which precluded access to the Service by those who are entitled to it. Campbell Tickell carried out imaginative and thorough research involving tenants, landlords, and a range of agencies who affect the way the Service operates. The outcomes were robust and well presented, enabling us to incorporate into both our strategic thinking and our current operational plans many of the pointers suggested by the research. We were particularly grateful that CT gave a presentation on the research findings at a public meeting organised by the Service, and answered questions from users and stakeholders directly.

Rafael Runco, Deputy Housing Ombudsman

Jackie-Bligh-press-image 95x95"As the new CE of Worthing Homes I wanted to establish the baseline of stakeholder engagement. Maggie Rafalowicz and her team undertook a very thorough stakeholder survey giving the respondents a choice of face to face or telephone conversations. This approach elicited a wealth of information that I can now incorporate into our marketing and communications strategy. The presentation that Maggie gave to the board on the findings was very good, clear and engaged everyone."

Jackie Bligh, Chief Executive, Worthing Homes

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