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'Inspiring people - delivering change'

James Tickell 95x95

CT Partner James Tickell takes a look at how the general election is to affect our sector. Originally published in 24 Housing.

Barring accidents, we shall have a Conservative government for the next five years at least. So let's face it. This will not be a golden era for most housing associations, nor for the communities and tenants they serve...


Greg Campbell gives a personal view. 


Many sector observers have been mystified at housing’s failure to feature in the top election issues for voters ahead May 7th. This is despite the continuing slew of stats on undersupply, unaffordability, welfare pressures and more. 


It is striking how unpopular housing associations seem to be with a good many local authorities. Political colours of the councils don’t appear to matter – too often councillors and officers can be heard remarking that they don’t trust associations.


As consumers of all manner of services, most of us like to think we will have an excellent customer experience as we, for example, buy new shoes, board a train, or eat at a restaurant. We expect companies to respond to our changing aspirations, anticipate future requirements and deal actively with any complaints (and exceed expectations).


The recent Policy Exchange think-tank report “Freeing Housing Associations: Better financing, more homes”  is interesting. In order to tackle the challenge of insufficient new housing, the principal reforms it advocates are:

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